1. Industries
  2. B2B & Wholesale
  3. Promotional Products

Every order
is custom.
So is the site.

Adobe Commerce, BigCommerce, and Shopify Plus, for promo distributors and custom merch. Built around proof rejection and cycle time.

Promotional products Hero Image

Proof approved on the first send

Round 1

We’ve seen your proof queue

“Can we get this turned around by Friday?”

Three proof revisions. Two-day production. Your last agency built a portal that ignored both. Your customer ordered elsewhere.

  1. PDPs that show product photos and never mention decoration methods

    Decoration drives everything: product capability, unit cost, minimum order quantity, lead time. A PDP that hides it is a PDP that ships the wrong order.

  2. Real-time pricing that doesn’t actually compute decoration setup, ink colors, and quantity breaks

    Setup fees, run charges, color counts, and tiered quantity logic are the math of a promo cart. “Call for pricing” is the most expensive button on your site.

  3. Minimum order quantities that the portal accepts at checkout and the production team rejects on Monday

    MOQ logic belongs upstream of the cart, surfaced on the PDP. Catching it at fulfillment is how customer trust ends.

  4. A proof-and-approval workflow that lives in email instead of the platform

    Proofs are the conversion event. Most platforms treat them as customer service email. We treat them as commerce architecture.

  5. Corporate swag programs your sales team built one-off in Shopify because the main platform can’t handle them

    Branded corporate portals, recipient address collection, and approval workflows are a platform capability, not a side project glued together every quarter.

  6. ASI / Sage / PromoStandards data that the team updates manually because the integration “is fragile”

    Industry data standards exist for a reason. A catalog kept current by hand is a margin leak with a deadline.

  7. Production capacity that nobody surfaces at the PDP, so customers commit to deadlines you can’t hit

    Ready-by dates need to match real production capacity, on the PDP, before the order ships to the floor.

  8. Kitting and bulk fulfillment that requires a sales rep to call the warehouse to confirm

    Kitting rules, bulk fulfillment paths, and drop-ship orchestration belong in the platform layer, not in a Slack thread with the warehouse.

Every service, reframed for Promotional Products

Every service that turns custom orders into a real channel.

Promotional products ecommerce isn’t B2B with custom logo upload bolted on. Every service below is reframed around the four numbers promo brands actually run on: average order value, order-to-ship cycle time, proof rejection rate, and corporate contract value.

01 · PDP & pricing

Decoration, minimums, and real-time pricing built into the PDP.

Where the order gets configured correctly the first time.

  • Adobe Commerce, BigCommerce, Shopify Plus, headless

  • Real-time decoration pricing

  • Live decoration preview

  • MOQ surfaced before checkout

  • Capacity-aware ready-by dates

  • Kitting + bulk fulfillment

02 · Proof workflows

Proofs as commerce architecture, not customer service email.

Where the order doesn’t ship until the customer says yes.

  • Proof generation + revision tracking

  • Multi-stakeholder approval flows

  • Proof comparison + version history

  • Structured revision feedback

  • Production gating on approval

  • Audit trail for compliance

  • Mobile-friendly proof approval

03 · Swag platforms

Branded portals, recipient flows, and procurement-grade workflows.

Where enterprise customers self-serve at scale.

  • Branded company portals

  • Employee recipient + size selection

  • Budget + approval workflows

  • Global account hierarchies

  • Recurring onboarding + recognition

  • HR + procurement integrations

  • Corporate buyer reporting

04 · Data & fulfillment

Industry data standards, ERP, and decorator routing, wired tight.

Where the catalog stays current and the orders actually ship.

  • ERP integrations

  • PIM + decoration catalog

  • Decorator + supplier routing

  • Drop-ship orchestration

  • Kitting + bulk fulfillment

  • EDI for enterprise accounts

The four-number math

Promotional products ecommerce
runs on four numbers.

Everyone has a dashboard. Almost nobody designs around the four numbers that actually decide whether the promo model works. Here are the four, and how we move each one.

We lift it

Average order value

$400–$2,500 for SMB promo orders; $5,000–$50,000+ for enterprise programs

  • Bundle and kitting modules that capture full programs, not single SKUs
  • Cross-decoration upsells (front print + back embroidery + sleeve patch)
  • Corporate program packaging (employee onboarding kits, event swag bundles)
  • Tiered minimum quantity logic that nudges toward better unit economics
  • Quote-to-cart workflows for non-catalog or large-program requests
We lift it

Order-to-ship cycle time

7–15 business days for standard promo orders; rush capacity in 2–5

  • Decoration-aware PDPs that prevent wrong-configuration orders
  • Proof workflows that compress approval cycles (most cycles get lost in email)
  • Production capacity surfacing at PDP so customers commit to realistic dates
  • Drop-ship orchestration for direct-from-supplier fulfillment paths
  • Automated proof generation that doesn’t require manual design touch
We cut it

Proof rejection rate

15–35% of proofs rejected for revisions; healthy operators sit at the lower end

  • Better real-time decoration previews (so customers see what they’re ordering)
  • Logo upload validators (vector vs raster, color modes, dimension warnings)
  • Color matching tools and approved-color-library logic
  • Structured revision feedback that captures specific concerns
  • Proof comparison tools that show before/after side-by-side
We grow it

Corporate contract value

$25K–$2M+ annual contract value for managed corporate swag programs

  • Branded corporate swag platforms that earn enterprise procurement approval
  • Account hierarchies for global, regional, and team-level program management
  • Reporting and analytics that justify the program internally
  • Recurring order infrastructure for onboarding and recognition programs
  • Integration with HR systems so swag flows match employee lifecycle events

Results

Show you the money.

  • Skinit

    DTC · Catalog scale

    >10M

    products supported

    Printed skins and cases for phones, consoles, and laptops, where every design has to be carried across every device it fits.

  • World Emblem

    B2B · DevOps

    24/7

    support and monitoring

    Custom patches and emblems for the uniform and headwear trade, supported and monitored around the clock.

  • DigiWrap

    DTC · Performance

    +33%

    page speed

    Digitally printed gift packaging, made to order with no minimums: custom tissue, bags, and labels. Page speed up 33%.

The big numbers

+30%

Avg. conversion rate lift within 12 months

+50%

Avg. order value lift

<1s

Page load speeds on the storefronts we build

+15%

Avg. revenue lift within 6 months

Before you email another agency

Here are your other options.

There are forty agencies and SaaS vendors pitching you. Here’s the honest version of what each path actually looks like for a promo industry brand.

Comparison criteria
RMG
Promo-industry SaaSB2B agency, no promo experienceDTC agency adding swag
Vertical fluency
Promo commerce across platforms
Promo-native, platform-lockedIndustrial B2B playbookDTC playbook in B2B costume
Decoration-method awareness
Built into PDP from day one
Yes, limited customizationRarelyAlmost never
Proof workflow capability
Platform-native, with revision tracking
Yes (it’s their thing)Email-basedEmail-based
Corporate swag platform model
Branded portals per client, real customization
Cookie-cutterSometimesSometimes
Modern platform UX
Adobe Commerce, Shopify Plus, BigCommerce
Functional, not modernYes, at premium retainerYes
Engagement model
Tiered: build, scale, or rescue
SaaS license foreverProjectProject

WE GOT THE WHOLE PACKAGE

There’s a lot more

to this story.

Design, development, and digital marketing all live under one roof. The same team that builds your store also designs it and runs the paid, lifecycle, and CRO work behind it, so nothing gets lost in a handoff.

View services

The whole pitch in four steps

Here's what happens
after you fill out the form.

No SDR sequence. No three-call discovery dance. A senior
strategist on the first call. Promise.

  • Step 01

    30-min
    discovery call

    A strategist, B2B engineer, and account lead. Your decoration methods, your corporate mix, and the numbers that matter.

  • Step 02

    Free site audit

    Storefront, PDPs, proof workflow, corporate platform, and ERP. Audited in 5 days. Yours to keep.

  • Step 03

    Scoped
    proposal

    Scope, timeline, pricing: fixed-fee or T&M. No surprises.

  • Step 04

    First wins inside
    30 days

    Quick wins on PDP, proof workflow, and pricing before the deep work begins.

THE QUESTIONS YOU HAVE -

Get them out
of the way.

Yes. Product data, pricing, and inventory feeds from all three. ASI/Sage data feeds combined with platform-native enrichment so the catalog stays current without manual maintenance. PromoStandards integration for the more sophisticated supplier data exchange.

Adjacent verticals

If promotional products isn't the only fit, try these.

Not sure which fits?

Let's audit your storefront.

Fill this out. Within one business day, you’ll hear from a senior strategist with either "yes, here’s what’s next" or an honest recommendation for someone better suited to your brand. (Yes, that happens.)

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