1. Industries
  2. Fashion & Apparel

Apparel that
earns its
price tag.

Shopify Plus, BigCommerce, and headless, for DTC and hybrid apparel brands. Built around return rate and full-price sell-through.

Fashion & Apparel Hero Image

Avg. return-rate drop

-7pts

We’ve seen your PDP

“But the lookbook tested great.”

Your last agency made you a moodboard. You needed a store. We’ve seen this movie. (We’ve seen the moodboard, too.)

  1. A 38% return rate that "everyone in apparel just has to live with"

    You don’t. Fit predictors, accurate review surfacing, and PDP copy that sets real expectations pull 2–7 points back.

  2. PDPs that look gorgeous and convert at 1.2%

    Six figures on the lookbook shoot. Three of the photos at 600px wide. Size info two clicks below add-to-bag.

  3. Drop-day creative that’s lit on Instagram and dead on the storefront

    The post hits, the storefront hangs, the checkout asks for a phone number twice. Drop architecture is its own discipline.

  4. Wholesale buyers and DTC shoppers in the same checkout

    It’s not working for either of them. Hybrid apparel brands need a B2B path that coexists with DTC, not a bolted-on portal the reps refuse to use.

  5. Returning customers who come back, browse, and leave

    Nothing on the homepage acknowledges they’ve ever been here before. Lifecycle and personalization fix that before discounting does.

  6. A "rebrand" from your last agency that costs a point of conversion every quarter

    Beautiful, on-brand, and bleeding revenue. We rebuild the design system around the commerce math, not the other way around.

Every service, reframed for apparel

Every service that touches the second purchase.

Apparel ecommerce isn’t general ecommerce in a nicer typeface. Every service below is reframed around the four numbers fashion brands actually run on.

01 · Storefront & PDP

PDPs that earn the AOV you charge.

Where the AOV gets made or lost.

  • Shopify Plus, BigCommerce, headless

  • PDPs built around fit, fabric, and finish

  • Size guides, fit predictors, review surfacing

  • Bundle, kit, and outfit-builder modules

  • Mobile-first PDP layouts

02 · Lifecycle & retention

The second-purchase math, taken seriously.

Where the second purchase happens.

  • Welcome + post-purchase for apparel cycles

  • Replenishment, restock, drop-notification flows

  • Wishlist-to-purchase + abandoned-bag flows

  • VIP and loyalty for apparel repeat behavior

  • SMS for drop days, restocks, promotions

03 · Paid media & creative

Drop-day launch, sustain, sell-through.

Where new buyers come from. And where the budget goes to die.

  • Paid social for apparel discovery and conversion

  • Paid search + Shopping for high-intent

  • Static, motion, UGC at apparel cadence

  • Drop-day campaign architecture

  • Influencer-supported paid

04 · Design, brand & systems

Design systems that scale across seasons.

Where the brand becomes a storefront instead of a slide.

  • Brand identity refinement

  • Design systems that scale across seasons

  • Email and ad creative at apparel cadence

  • Landing page design for campaigns and drops

  • Editorial and lookbook design that converts

The four-number math

Fashion ecommerce
runs on four numbers.

Everyone has a dashboard. Almost nobody designs around the numbers that actually matter for an apparel P&L. Here are the four, and how we move each one.

We lift it

AOV

$85–$140 for contemporary DTC apparel

  • Bundle, kit, and outfit-builder modules at the PDP
  • Cross-sell logic in the cart that’s actually relevant
  • Free shipping thresholds calibrated to the math, not the vibe
  • Pre-purchase try-on and fit-finder flows that anchor higher carts
We compress it

Sell-through rate

60–75% by end of season for healthy apparel brands

  • Drop-day launch architecture that compresses the conversion window
  • Restock and wait-list flows that capture demand before markdown
  • Editorial PDP storytelling that justifies full-price purchase
  • Size-curve intelligence feeding back into merch planning
We reduce it

Return rate

25–35% within 12 months for healthy apparel DTC

  • Fit predictors and size-recommendation flows on real customer data
  • Review surfacing that emphasizes fit, not just aesthetic feedback
  • PDP imagery and copy that sets accurate expectations before purchase
  • SKU-level returns dashboards so merch can act on the problem styles
We earn it

Repeat purchase rate

30% within 12 months for healthy apparel DTC

  • Lifecycle flows that arrive at the right second-purchase moment
  • Loyalty mechanics built on apparel repeat behavior, not generic points
  • Email and SMS calibrated to drop cadence, not blanket weekly sends
  • VIP and early-access programs that earn the second purchase first

Results

Show you the money.

The big numbers

+30%

Avg. conversion rate lift within 12 months

+50%

Avg. order value lift

<1s

Page load speeds on the storefronts we build

+15%

Avg. revenue lift within 6 months

Before you email another agency

Here are your other options.

There are sixty agencies pitching you. Here’s the honest version of what each path actually looks like for an apparel brand.

Comparison criteria
RMG
Fashion-only brand agencyGeneralist ecommerce agencyIn-house team
Vertical fluency
Deep on apparel commerce
Deep on brand, light on commerceWide on commerce, light on apparelDeep on your brand only
AOV / sell-through fluency
Built into every engagement
Talks about it, doesn’t move itSame playbook as every other verticalSometimes
Returns reduction focus
Designed into PDP and lifecycle
Not their problemRarely scopedWhoever owns ops
Drop-day architecture
Built for apparel cadence
Brand and creative onlyGeneric launch templatesCapped at one team’s hands
Platform depth
Shopify Plus, BigCommerce, headless
Whatever they used lastMany platforms, spread thinOne platform, internal only
Engagement model
Tiered: build, scale, or rescue
Project-based, then goneProject or retainerSalary plus benefits forever

WE GOT THE WHOLE PACKAGE

There’s a lot more

to this story.

Design, development, and digital marketing all live under one roof. The same team that builds your store also designs it and runs the paid, lifecycle, and CRO work behind it, so nothing gets lost in a handoff.

View services

The whole pitch in four steps

Here's what happens
after you fill out the form.

No SDR sequence. No three-call discovery dance. A senior
strategist on the first call. Promise.

  • Step 01

    30-min
    discovery call

    A senior strategist and an account lead. Your brand, your drop cadence, the four numbers that matter.

  • Step 02

    Free site audit

    Five days. Written audit of your storefront, lifecycle, and paid creative. Yours either way.

  • Step 03

    Scoped
    proposal

    Platform rec, scope, timeline, fixed-fee or T&M. No surprises.

  • Step 04

    First wins inside
    30 days

    Something real ships before the next drop.

THE QUESTIONS YOU HAVE -

Get them out
of the way.

Usually, yes, though not always by as much as brands hope. We typically pull two to seven points out of return rate by combining better PDP information architecture, fit predictors, accurate review surfacing, and post-purchase flows. Your specific category and product mix determine what’s possible. The free site audit will tell you a realistic range.

Adjacent verticals

If fashion isn't the only fit, try these.

Not sure which fits?

Let's audit your storefront.

Fill this out. Within one business day, you’ll hear from a senior strategist with either "yes, here’s what’s next" or an honest recommendation for someone better suited to your brand. (Yes, that happens.)

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